Strategi Negosiasi dalam Menyelesaikan Konflik di Organisasi UKM Sepak Bola Universitas Bhayangkara Surabaya
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Abstract
Conflict is an aspect that cannot be ignored in an organization, including in student organizations such as the Student Activity Unit (UKM) of football. Various interests, backgrounds, and communication methods among members often become sources of conflict within. This study is to examine the negotiation used to resolve conflicts in the organization of the football UKM of Bhayangkara University Surabaya. The methodology used is a qualitative approach by collecting data through observation, interviews, and document analysis. The findings in the field indicate that the negotiation methods implemented, including discussion, compromise, and open communication are effective in approaching conflicts and maintaining harmony among members of the organization. In addition, the function of the core management as an intermediary also has determination in the process of resolving conflicts with the existence of efficient negotiation methods, conflicts can not only be resolved but also become opportunities for learning that can improve solidarity and organizational performance. This research is expected to be a guide for student organizations in collecting and resolving conflicts in a constructive way.
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